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OneService Community

OneService Everyday Heroes Award

The OneService Everyday Heroes Award recognises members of the public who demonstrate care for our living environment.

Last updated 26 May 2026

About the OneService Everyday Heroes Award

MSO launched the OneService Everyday Heroes Award in April 2026 to recognise members of the public who demonstrate public spiritedness through actions that reflect shared ownership and care for our living environment.

Through the award, MSO hopes to highlight how residents can make a positive difference in their community and contribute towards building a “We First” society in Singapore.

Frequently Asked Questions

  1. Who qualifies for this award?

The award recognises members of the public who:

  • Provide constructive feedback and work with the authorities to improve infrastructure, address neighbourhood issues, or reduce safety risks; or

  • Carry out acts of municipal service that demonstrate shared responsibility for the neighbourhood and living environment. (Visit our "OneService Work" webpage for more information on municipal services.)

Examples include individuals who actively influence and educate others on considerate behaviours in the neighbourhood, such as refraining from feeding birds and keeping corridors clutter-free. 

  1. Can members of the public nominate someone for the award?

No, there is no public call for nominations. MSO will identify potential recipients through various channels, including referrals from OneService partner agencies and Town Councils, media platforms, and resident-led projects supported by MSO.

Visit our "Vision and Mission" webpage for more information on OneService partner agencies and Town Councils.

  1. How is this initiative different from the OneService Awards (formerly known as the Municipal Services Awards)?

Both awards celebrate the OneService culture and encourage community partnership in municipal service delivery. However, they differ in the following ways:

Differences between the OneService Everyday Heroes Award and the OneService Awards.

Aspect

OneService Everyday Heroes Award

OneService Awards

Focus

Recognises small but meaningful acts of municipal service that demonstrate shared ownership of the living environment.

Recognises significant and exceptional contributions to municipal service delivery.

Recipients

Members of the public

Partner agencies, Town Councils and community partners

Recognition period

Year-round

Annual

For more information on the OneService Awards, visit our "OneService Awards" webpage.