Skip to main content

User Guides

Download the user guides for the OneService app and Kaki chatbot below. End-users should not amend the content of any materials that are taken from this online repository without prior written consent from MSO.

MSO Poster 2026 - A3 ScreensOneService App
Poster
(2026)
(PDF, 3.2 MB)

Brochure Screens 2026OneService App
Brochure
(2026)
(PDF, 10.3 MB)

20250421 OSK resizedSmarter Reporting
on the Go
(2025)
(PNG, 2.3 MB)

Kaki BrochureOneService Kaki
Chatbot Brochure
(2023)
(PDF, 5.3 MB)

all-you-need-to-know-about-os-appAll You
Need to
Know About
the OneService
App (2022)
(PNG, 407 KB) 

help-neighbours-infogHelp
Neighbour
Infographics
(2021)
(English)
(PDF, 500 KB)